Reservation Agreement

1. general

1.1 LE VELO STUDIO Limited (LVS, we, us, our) intends to begin production of LE VELO STUDIO E-BIKE (eLVS) . This reservation agreement (this Agreement) is a binding legal contract between you (Customer, you, your) and LVS and sets out the terms and conditions on which you may pre-order an eLVS by paying a reservation fee of NZ$2,200 (Reservation Fee). 1.2 By pre-ordering an eLVS and paying the Reservation Fee, you confirm that you have read and agree to be bound by this Agreement.

2. pre-order of the e-LVS

2.1 To pre-order an eLVS you are required to accept this reservation agreement and to pay the Reservation Fee to LVS via internet banking. You will receive by email an invoice with our banking details for the deposit. The payment of the Reservation Fee by you to LVS will reserve an eLVS for you for delivery on a first-come first-served basis once commercial production of the eLVS is due to commence (currently estimated to be 31 August 2025 (Target Shipping Date), only for New Zealand Customers.The Reservation Fee will be subtracted from the total purchase price of your eLVS.

2.2 You agree that the Reservation Fee is non-refundable, provided that if we have not sent you the confirmation email and Purchase Agreement referred to in clause 2.3 below on or before the Target Shipping Date, then you may by notice in writing to us require a full refund of the Reservation Fee. In this case we will as soon as reasonably practicably refund the Reservation Fee (without interest and subject to deduction of any bank or payment provider fees) to the same payment method used by you to pay it. If we do not hear from you by 31 August 2025 then you will be deemed to have elected to continue waiting for production of your eLVS and forfeit your right to receive a refund of your Reservation Fee.

2.3 LVS will notify you by email to confirm when final assembly of the eLVS will commence and send you a binding agreement for the purchase of the eLVS (Purchase Agreement). The Purchase Agreement will include, among other provisions, the final payment and precise delivery times with your preferred delivery option. 

3. Customer Acknowledgement

3.1 You acknowledge and agree that:

(a) While we will make every effort to adhere to the specifications of the eLVS as advertised on our website, such specifications, including of the eLVS’s individual components, may be subject to change based on homologation requirements, availability of components and/or factors outside of our control and that we shall have no liability for any changes to such specifications for any reason.

(b) We shall have no liability if you import your eLVS into or use your eLVS in any country in which we have not yet after sale service or spare components.
 
(c) eLVS will have a 2-year warranty on electronic, battery, bike components and 5 year warranty on the Carbon Frame and Carbon Fork. 

4. Cancellation

LVS may cancel this Agreement by email notice to you for any reason or for no reason at any time prior to you becoming bound by the Purchase Agreement, in which case we will as soon as reasonably practicable refund the Reservation Fee (without interest and subject to deduction of any bank or payment provider fees) to the same payment method used by you to pay it.

5. Privacy

5.1 LVS is committed to respecting your privacy and ensuring the security of any personal information you provide us.

5.2 Unless you and we expressly agree otherwise, any personal information you provide to us, whether via our website, our related social media pages or otherwise, will be processed by us in accordance with all applicable New Zealand laws (including the Privacy Act 2020) and our privacy policy.

6. Miscellaneous

6.1 You acknowledge and agree that this Agreement set forth the entire agreement and understanding of the parties in relation to your pre-order of an eLVS.

6.2 This Agreement shall be governed by and construed in accordance with the laws of New Zealand. The parties to this Agreement submit to the non-exclusive jurisdiction of the courts of New Zealand in relation to any dispute or claim arising out of or in connection with this Agreement or in relation to its existence or validity.